Frequently Asked Questions2019-09-19T00:40:14-07:00

Frequently Asked Questions

Where do you ship?2019-09-17T06:25:41-07:00

For our current list of 40+ states, we ship to please check the Shipping to chart on our home page at the bottom of our product list.

What’s with the dogs? / How much do you give?2019-09-17T06:24:14-07:00

We give 50% of our profits to rescue dog and charity organizations. Our business is producing wine, but our mission is to financially assist rescuing animals.

What’s your return policy?2019-09-17T06:23:25-07:00

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to (info@rescuedogwines.com) to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact info@rescuedogwines.com for return instructions.

A 15% restocking fee will be applied to all canceled orders.

Do you ship overseas or to post office boxes?2019-09-30T07:07:13-07:00

We currently can’t ship to these locations. Check our home page for the newest locations. All shipments must be signed for by an adult 21 or older.

What types of grapes go into your wines?2019-10-08T07:06:36-07:00

It all starts with the grapes. We strive to utilize the best Lodi AVA grapes using green, sustainable farming practices (Lodi Rules) to make high quality Lodi AVA wines using the most talented winemakers in the area. We are also Lodi AVA growers ourselves who follow Lodi Rules. We believe that Lodi has some of the best grapes and wines in the world and that our wines reflect the new standards that Lodi wines are setting. We feel that our wines taste delicious!!